Contact Us

Have a question, suggestion, or found an error? We'd love to hear from you. File-Extension.com strives to provide the most accurate and helpful information about file formats, and your feedback helps us improve.

How to Reach Us

For general inquiries, suggestions, or corrections, please email us at:

Email: contact [at] file-extension.com

Please include "File Extension Inquiry" in your subject line to ensure we see your message promptly. We respond to all legitimate inquiries within 2-3 business days during normal business hours (Monday-Friday, 9 AM - 5 PM EST).

Before You Contact Us

To help us assist you more effectively, please check these resources first:

• Search for your specific file extension using our search feature
• Review the troubleshooting steps provided in our detailed guides
• Verify you have the correct software installed for your file type
• Check our FAQ sections for common questions and solutions
• Try alternative software options listed on each extension page

What We Can Help With

• Content Corrections: If you find outdated or incorrect information in our guides
• New Extensions: Suggestions for file extensions we should cover
• Technical Feedback: Improvements to our website functionality
• Partnership Inquiries: Business collaboration opportunities
• Content Licensing: Questions about using our content
• Advertising Opportunities: Information about advertising on our site
• General Questions: Any other questions about file formats and extensions

What We Cannot Assist With

Please note that we cannot provide support for the following:

• Data Recovery: We cannot recover lost, deleted, or corrupted files. Please contact professional data recovery services for these needs.
• Password Recovery: We cannot help bypass passwords on files you don't own or have forgotten. This violates security and privacy policies.
• Software Technical Support: For issues with specific software applications, please contact the software developer directly.
• Legal Issues: We cannot provide legal advice regarding file ownership, copyright, or licensing disputes.
• Custom Software Development: We do not develop custom file conversion or management tools.

Response Time

We prioritize all incoming messages and typically respond within 2-3 business days. During high-volume periods, responses may take up to 5 business days. If your inquiry is urgent, please indicate this in your subject line.

Alternative Resources

While waiting for our response, you might find these resources helpful:

• Browse our Documents, Images, Video, and Audio categories
• Check our About page for more information about our mission
• Review our Privacy Policy for data handling information

Thank you for visiting File-Extension.com. We appreciate your feedback and questions as they help us continually improve our content and serve you better.